Privacy policy
Privacy Policy
Last updated: October 1, 2026
This Privacy Policy describes how Metabolae collects, uses, discloses, and protects personal information when you visit or make a purchase from trymetabolae.store.
Information We Collect
Depending on how you interact with our store, we may collect information including:
- Name
- Billing and shipping address
- Email address
- Telephone number
- Order and transaction information
- Product selections
- Customer-service communications
- Device and browser information
- IP address
- Website activity
- Referral and advertising information
Payment information is processed by our payment providers and ecommerce platform. We do not necessarily receive or store complete payment-card details.
How We Use Information
We may use personal information to:
- Process and fulfill orders
- Process payments
- Provide customer support
- Communicate about orders
- Prevent fraud and abuse
- Maintain and improve our website
- Measure advertising and website performance
- Comply with legal obligations
- Enforce our policies and terms
Where permitted by law, we may also use information for marketing and advertising.
Shopify
Our store is hosted through Shopify.
Shopify may process personal information on our behalf and as otherwise described in Shopify's own privacy documentation.
Service Providers
We may share information with service providers that help us operate the business, such as:
- Shopify
- Payment processors
- Shipping and fulfillment providers
- Analytics providers
- Advertising platforms
- Customer-service providers
- Fraud-prevention providers
- IT and hosting providers
These companies may process information as necessary to provide their services.
Advertising and Analytics
We may use advertising or analytics technologies, including cookies, pixels, and similar technologies, to understand website activity and measure advertising performance.
This may include platforms such as Meta when those integrations are enabled.
Cookies
Our website may use cookies and similar technologies for:
- Store functionality
- Shopping cart functionality
- Security
- Analytics
- Advertising attribution
- User preferences
Browser settings may allow you to restrict or delete cookies, although some site functionality may be affected.
Your Rights
Depending on where you live, you may have rights concerning your personal information, including the right to request:
- Access
- Correction
- Deletion
- A copy of certain information
- Information about how data is used or disclosed
- Withdrawal of certain permissions where applicable
To submit a privacy request, contact:
We may need to verify your identity before completing a request.
Data Retention
We retain personal information for as long as reasonably necessary for the purposes described in this Privacy Policy, including fulfillment, accounting, fraud prevention, dispute resolution, and legal compliance.
Security
We use reasonable administrative, organizational, and technical measures intended to protect personal information.
No internet transmission or storage system can be guaranteed to be completely secure.
Children's Privacy
Our store is not intended for children under the age required by applicable law to make purchases or provide consent independently.
International Processing
Our service providers may process information in countries other than the country where you live.
Where required, appropriate legal mechanisms may be used for international transfers.
Changes to This Policy
We may update this Privacy Policy periodically to reflect operational, legal, or regulatory changes.
The updated version will be posted on this page.
Contact
For privacy-related questions or requests: