Shipping policy
Shipping Policy
Last updated: October 1, 2026
Metabolae ships physical products to eligible destinations displayed during checkout.
Order Processing
Orders are prepared for shipment after successful payment authorization.
Processing time: [OWNER TO CONFIRM]
Orders placed on weekends or holidays may begin processing on the next applicable business day.
United States Shipping
Metabolae intends to serve customers in the United States.
Available shipping options, costs, and estimated delivery windows will be displayed during checkout.
Free Shipping
Current planned offer:
Free U.S. shipping on qualifying orders over $50.
OWNER MUST CONFIRM THE SHOPIFY SHIPPING RATE BEFORE PUBLISHING THIS POLICY.
If this rate is not configured, remove this paragraph and all corresponding storefront badges.
Delivery Estimates
Estimated delivery:
[OWNER TO FILL — e.g. X–Y business days after dispatch]
Delivery dates are estimates and may be affected by carriers, weather, holidays, address issues, customs where applicable, or other circumstances outside our control.
Tracking
When tracking is available, tracking information may be sent to the email address associated with the order.
Incorrect Addresses
Customers are responsible for providing an accurate shipping address.
If you notice an error, contact us immediately:
We cannot guarantee address changes after fulfillment has started.
Lost or Delayed Packages
If tracking shows an unusual delay or you believe your package has been lost, contact our support team.
We may need to coordinate with the shipping carrier before determining an appropriate resolution.
Damaged Shipments
If a product arrives damaged, contact:
Include your order number and photographs when possible.
Contact
Shipping questions: